ld89's Commitment to Responsible Gaming
ld89 believes that gaming is a form of entertainment — not a source of stress or problems. Your safety and peace of mind are our top priority.
What Does Responsible Gaming Mean?
Online gaming is a fun and exciting experience for many people. But it is only truly enjoyable when you play with awareness and within your own limits. ld89 always wants its players to see gaming as entertainment — not as a source of income or a way to relieve daily stress.
Responsible gaming means setting a budget in advance, playing within a set time, and paying attention to how you feel. ld89 provides a number of tools and features that will help you stay in full control of your gaming experience.
We believe that a happy and safe player is the best kind of player. That is why ld89's platform includes measures that will always keep you safe and provide support when needed.
Remember: ld89 is for those aged 21 and above only. Access by minors is strictly prohibited.
Our Core Principles
- Gaming is always for entertainment — not for earning money
- Only play with money you can afford to lose
- Set a budget and time limit before you start
- Avoid playing when drinking alcohol or under emotional stress
- Do not chase losses by placing bigger bets
ld89's Safety Tools & Features
ld89 provides a range of effective tools to keep your gaming experience safe. Use them to stay in control.
Set Deposit Limits
You can set a daily, weekly, or monthly deposit limit whenever you like. This reduces the risk of overspending. The minimum deposit at ld89 is ৳200.
Time Limits & Breaks
Using the time-out feature, you can take a break from 24 hours up to 30 days. During this time your account will be temporarily inactive.
Self-Exclusion
If you feel that gaming is getting out of control, choose self-exclusion. This will fully close your account for a set period of time.
Age Verification
ld89 follows a strict age verification process. Only those aged 21 or above can open an account and play.
Gaming History Review
You can view your play history and transaction records at any time. This information helps you understand your own habits.
24/7 Support
For any issue, contact ld89 via live chat or email at [email protected]. Support is available in both Bengali and English.
Signs of Problematic Gaming
If you notice any of the following signs in yourself, it is time to seek help. This is not a sign of weakness — it is a sign of awareness.
- You are spending more than your budget on gaming and cannot stop
- You keep placing bigger bets to recover money you have lost
- You are spending more time gaming by taking time away from family or work
- You feel restless or anxious when you are not gaming
- You are lying to loved ones about your gaming habits
- You are drawing from your gaming budget to cover everyday expenses
Healthy Gaming Checklist
Ask yourself these questions before each session at ld89.
- Have I decided in advance how much I will spend today?
- Am I playing for genuine enjoyment, or to relieve stress?
- Are my family, work, or studies going well?
- Have I set a time limit for how long I will play?
- If I lose, will I stay calm and avoid placing bigger bets?
If the answer to any question is "no", pause for a moment. Talk to ld89's live chat or support team.
Ways to Get Help
Getting help at ld89 is straightforward. Follow the steps below to get support at any time.
Contact Live Chat
ld89's live chat is available seven days a week, 24 hours a day. You will get immediate help for any problem or question. Feel free to chat in Bengali.
Send an Email
To share more detail, email us at [email protected]. Our support team will read your concern carefully and provide a solution.
Activate Tools
You can activate deposit limits, time-out, or self-exclusion from your account settings. If you have any difficulty, the support team will help.
Seek Outside Support
Talk to a family member or a trusted friend. If needed, seek help from a professional counsellor. Gaming addiction is a health issue — there is no shame in it.
Support Information
Your privacy is fully protected — all information is encrypted.
Protecting Children & Minors
ld89 strictly ensures that no minor can use this platform. Our age verification process guarantees this. If you are a guardian in your household, keep the following advice in mind.
- Keep your login details away from younger members of your household
- Do not stay logged in to your account on devices that children use
- Keep your payment cards and mobile banking apps secure
- Have open conversations with children about online gaming
21+ Age Assurance
Age is verified when opening an account at ld89. Only those aged 21 or above may play. This is our strict policy, and any breach of it will result in the account being closed.
Responsible Gaming FAQs
Here are answers to the most frequently asked questions about responsible gaming.
Play with Enjoyment, Play with Responsibility
Come to ld89 and enjoy safe, conscious gaming. Visit our FAQ for support or more information.
Need help: [email protected] — support available 7 days a week, 24 hours a day